| Indeed, terminology that was relatively
unheard of a few years ago (including carbon-offsetting,
bio fuel, upcycling and food miles) is now commonplace
in our newspapers, our offices and our homes. Generally,
this is a good sign; people are clearly more aware of
environmental issues than ever before, and the increasing
use of these green terms and phrases reflects the fact
that tackling climate change has become the primary
social and economic priority.
However, there is something about the liberal use of
this new canon of language that still unnerves me. As
anyone in marketing and communications knows, new language
can be used just as effectively to cloak a subject as
it can to illuminate it - and we are no longer in a
media landscape where 'green-wash' will wash.
Defining moments
Sustainability, for instance, is used plentifully
within marketing documents, press releases and packaging
copy. Especially in the food and drink industry. But
what actually constitutes a 'sustainable' business varies
greatly according to those claiming to be sustainable?
There is no universal definition. Many businesses that
want to look environmentally conscious, rather than
actually be environmentally conscious love words like
this, as it allows some room for poetic licence.
On its website, Friends of the Earth highlights: "many
companies use various types of green-wash to maintain
and indeed increase their autonomy from regulation or
collective action and associate in business and trade
groupings which seek to maintain the status quo and
protect short term profits."
What's in a word?
As with most issues around the climate change
debate and business - the green-wash debate comes can
be divided into opportunity and risk. Of course, there
is an immediate benefit for shouting about green credentials
before you even have them (if the consumer believes
you, of course), but the risk of being found out - something
exceedingly likely to happen in the hyper-scrutinised
world of the environment - is far, far greater.
Last year, the ASA's Chairman, Chris Smith announced
a clamp-down on companies over-promoting their green
credentials and misleading consumers, stating: "Whether
it's wind turbines or airlines or cars with claims about
CO2 emissions, the claims have to be accurate and the
companies have to be able to justify that. My message
is that erroneous claims will not slip through the net."
The fact is, communicating sustainability needs to be
accompanied with commitment to making real changes and
an aversion to broad 'green-wash' terminology such as
'future friendly' and the trend to stick 'eco' on the
front of anything vaguely relevant. There is absolutely
no shame in communicating environmental credentials
- and there is certainly a huge commercial opportunity
for the businesses that do - but the risk for companies
that put jargon before action is all the greater.
Alex Myers is a Sustainability Communication Consultant
at Kaizo
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